Privacy Policy

General Disclaimer

The information and materials contained in or accessed through this website are designed for informational and educational purposes regarding our IT infrastructure solutions, consultancy, and managed services. IT Infra Consultancy (“Company”), its affiliates, employees, distributors, and representatives make no representations or warranties regarding the accuracy, currency, or completeness of any information contained or referenced on this site. The Company assumes no liability for errors or omissions in the content, or for any risk associated with your use of this website.

Professional Advice & Technical Disclaimer

References to specific hardware, software, cybersecurity protocols, or IT configurations do not constitute an endorsement by the Company of a specific operational outcome. Content on this site is not legal or professional technical advice and should not be used for critical system implementation without direct consultation.

Always consult a qualified IT professional regarding any major infrastructure changes, especially if you have specific compliance requirements or legacy system constraints. If you suspect you have a cybersecurity breach or critical failure related to the use of our recommended products, seek professional technical support immediately.

Limitation of Liability

Under no circumstances shall the Company be liable for any damages resulting from:

  • Failure of performance, system, server, or connection failures.

  • Errors, omissions, interruptions, or breaches of security.

  • Computer viruses, malicious code, ransomware, or data corruption.

  • Delays in operation, transmission errors, or unavailability of access.

This applies even if the Company or its representatives have been advised of the possibility of such damages.

Community & Reviews

If this website offers forums, review sections, or community features, please be aware that communications posted represent the views of the individual user, not the Company. The Company accepts no liability for user-generated content.

Users are strictly prohibited from posting content that is defamatory, invades privacy, or is otherwise unlawful. The Company reserves the right to monitor, review, remove, or block any materials posted at its sole discretion and without prior notice, and to take legal action against violators.

Third-Party Links

This website may contain links to third-party websites. The Company is not responsible for the content of such sites, as they are operated by parties unrelated to the Company. These links are provided solely for your convenience and do not constitute, expressly or impliedly, any endorsement, authorization, or sponsorship by the Company of those sites or the products and services offered therein.

Access to and use of third-party sites is entirely at your own risk. It is your responsibility to take all necessary protective measures against viruses or other destructive elements found on those sites.

Modifications and Termination

The Company reserves the right to modify the format and content of this website at any time without prior notice. The Company may terminate, change, suspend, or discontinue any aspect of the website, including the availability of specific services or features, at its sole discretion.

Furthermore, the Company may impose limits on certain features and services or restrict your access to parts or all of the site without notice or liability. We reserve the right to suspend the operation of this website for support, maintenance, content updates, or for any other reason.

Notice Of Personal Data Protection

We are committed to safeguarding your personal data and ensuring it is handled responsibly in connection with our IT sales and consultancy services.

Applicability This Personal Data Notice applies to all individuals whose personal data is processed by IT Infra Consultancy.


(A) Sources of Personal Data We collect your personal data from various sources, including information you provide directly to us (such as consultation request forms, newsletter sign-ups), data from third-party platforms, and publicly available information


(B) Description of Personal Data The personal data we process may include, but is not limited to, your name, business address, contact details, purchase history, IP addresses, and other relevant information necessary for the purposes outlined below.


(C) Purposes of Processing Your personal data may be processed for the following purposes:

  • Delivering IT hardware, software, and related services.

  • Facilitating specific client projects and managing service records.

  • Processing sales, invoices, and payments.

  • General business record-keeping.

  • Compliance with applicable laws and regulations.

  • Sharing data with related partners for logistics/implementation purposes.

  • Internal research, analysis, and service improvement.

  • Marketing, advertising, and communicating with you regarding new technology solutions or promotions.

  • General administration and responding to technical inquiries.

  • Human resource management (if applicable).

  • Purchases, service outsourcing, and new business development.

  • Any other incidental or related purposes.

 

(D) Disclosure of Personal Data Your personal data may be disclosed to relevant third parties, including logistics partners (for hardware delivery), payment processors, related technology partners, and government agencies as required for the purposes above.

 

(E) Access and Update of Personal Data We strive to maintain accurate and up-to-date personal data. You have the right to request access to, or correction of, your personal data. Please contact us to submit a request.

Contact & Enquiries

If you have any questions or enquiries regarding this website or our services, please contact us:

 

Website: https://www.itinfra.com.my/

Address: 3-2, Jalan PNBBU5, Pusat Niaga Bukit Baru Utama, Bukit Baru, 75150 Melaka, Malaysia.

Email: [email protected]

Contact: +6011 8888 3005